Customer Service Engineers, Implementation Engineers and customers' IT Admins responsible for syngo.via solutions.

After attending this two-day course, participants will be familiar with the system administration and servicing concept for syngo.via. In addition, basic first level support questions are covered.
Practical exercises such as the use of the Service User Interface and completing administrative tasks round off the course program.

As preparation, the WBT "syngo.via IT Administration Reference online training" is included and it is highly recommended to compete it prior to course start.
This course covers IT basics and gives learners a general introduction to the IT Administration of syngo.via solutions.

Administration Portal
Connectivity tools
Client configuration
User account administration
Server administration
Dataset handling
Error Handling
Software Update

This course includes a WBT (SY0VIAIT) "syngo.via IT Administrator Reference Training". We strongly recommend that you complete this WBT before taking part in the virtual class.
You will need a PC or Laptop to attend this class. A tablet or smartphone is not sufficient. For an optimal learning experience, a minimum bandwidth of 200 Mbps is recommended.
The usage of a large screen monitor (or better dual monitors) is strongly recommended. A head-set with microphone and a webcam is mandatory for this class.